At 11pm on a Saturday, who is looking at your systems?

Cyber threats do not operate on business hours. LANTEK combines in-house security expertise with specialist cybersecurity monitoring services to provide around-the-clock visibility across critical systems, endpoints and networks. Potential threats are identified, investigated and escalated through established incident-management processes, helping businesses respond faster to security events and reduce operational risk.

In-house expertise

In-house CISSP-certified security leadership, security-analysis capability and vendor-trained technical staff.

Delivery capability

24/7 monitoring and security-operations capability delivered through LANTEK, with specialist cybersecurity-partner support.

Client outcome

Faster detection, structured escalation and clearer action.

What does 24/7 monitoring actually mean?

It means software agents on every managed device and server report health, security and performance data continuously to a central platform, and defined conditions raise an alert automatically at any hour. Failed backups, disk failures, stopped services, unusual sign ins and ransomware behaviour do not wait until Monday morning to be noticed.

What is the difference between monitoring and a security operations service?

Monitoring is automated: a system watches for defined conditions and raises alerts. A security operations service adds people, meaning certified analysts who triage those alerts around the clock, hunt for activity that no rule was written for, and act on what they find. Automation catches the known. Analysts catch the rest.

Round the clock managed security operations with active threat hunting is part of the SENTINEL plan. CORE and SECURE include automated monitoring and alerting, and LANTEK does not describe them as including a staffed security operations service.

Why do attacks happen out of hours?

Because timing is the cheapest advantage an attacker has. An intrusion that starts on a Friday evening has the whole weekend to spread before anybody notices, which turns a containable incident into a rebuild. It is not coincidence and it is not superstition. It is the single easiest variable for an attacker to control, and it costs them nothing.

What gets escalated to a person, and when?

Severity decides. A business down condition, meaning nobody can work, escalates immediately at any hour. Evidence of an active compromise, such as a session in use from two impossible locations or a process encrypting files, escalates immediately and triggers automated containment first. Routine conditions such as a single failed patch are handled in the next working cycle.

What happens in the first hour of an incident?

Containment comes before investigation. The affected account is disabled or the affected machine is isolated from the network, which stops the spread while everything else keeps running. Evidence is preserved before anything is rebuilt, because wiping a machine destroys the record of what happened. You are told what was done and what it means, in plain language.

Evidence preservation is the step most businesses skip, and it is the one that matters if the incident later involves an insurer, a regulator or the Cybercrimes Act.

Before you call

Do you monitor Microsoft 365 as well as our devices?
Yes. Sign in activity, mailbox rule changes, unusual file access and administrative changes inside the tenant are monitored alongside endpoints. A great many incidents now begin and end entirely in the cloud without ever touching a company laptop.
What is your response time?
Response targets are set in the service level agreement and vary by severity, and LANTEK reports against them. A target that is agreed but never measured is a sentence in a brochure, so ask any provider to show you the report rather than the promise.
Will you act without asking us first?
For containment, yes, and that is agreed in writing before the service starts. Isolating one machine at 2am is reversible; waiting four hours for somebody to answer a phone is not. Anything beyond containment waits for a decision from you.

A free dark web scan
and thirty minutes.

We scan for your company email addresses, passwords and customer data in the places stolen and leaked data gets traded, then spend thirty minutes walking you through what came back and what it actually means. No pressure, no jargon, no obligation. You keep the report either way.

Worried about what it takes to move?

Changing IT provider is the single biggest reason businesses stay somewhere they have outgrown. We plan the move around your working week, and we help carry the cost of getting across. Ask us how that works when we speak.